Check customer ID/ User name!
Simply enter your IONOS customer ID or a user name you have already created and click Check. Follow the instructions to create a new password.
You can find your IONOS customer ID in your order confirmation, on your IONOS invoices and in your bank statements. If you have already activated your IONOS user name, you can also log in using the stored e-mail addresses.
For more information, please refer to our Help Center .